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Live Budtending & Retail Certification

Original price was: $899.00.Current price is: $499.00.

Get the training you need to excel in cannabis retail. Oaksterdam University’s Budtending & Retail Work Certification program is designed for individuals who want to become expert budtenders or enhance their retail skills in the cannabis industry. This certification will teach you how to manage customer experiences, understand products, and ensure compliance in a fast-paced environment.

Who Should Enroll?

  • Aspiring Budtenders: Gain the foundational knowledge you need to provide excellent customer service, answer questions, and confidently recommend products.
  • Retail Staff: Learn how to manage the customer journey from greeting to sale, ensuring compliance with cannabis laws while maximizing customer satisfaction.
  • Business Owners & Managers: Strengthen your staff’s ability to engage with customers, manage transactions, and maintain a smooth retail operation (group rates available!).
  • Industry Newcomers: Whether you’re looking to enter the cannabis retail space or enhance your customer-facing skills, this program will provide you with the tools to succeed.
  • Experienced Retail Workers: Upgrade your knowledge and skills to improve performance, enhance customer service, and stay compliant with evolving cannabis laws.
  • Entry Level Workers: Budtenders, cultivation techs, and workers in a manufacturing facility can advance their careers by showing management they are ready to lead.

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Live Budtending & Retail Certification

Why Choose This Program?

Oaksterdam University is a trusted name in cannabis education, offering practical training designed by industry professionals. This program equips you with the essential skills to thrive in a retail setting, including cannabis knowledge, customer service techniques, and compliance standards. Whether you're just starting or enhancing your skills, this certification ensures you’re prepared to meet the needs of your customers while staying compliant.

Key Benefits:

  • Become an Expert Budtender: Gain the knowledge and skills to provide top-tier service in any retail cannabis environment.
  • Master Retail Customer Service: Learn how to engage with customers, provide recommendations, and create positive experiences that foster loyalty.
  • Stay Compliant: Understand the cannabis regulations that affect retail work and ensure you’re operating within the law.
  • Enhance Your Career: Whether new to the industry or already working in retail, this program boosts your credentials and prepares you for career advancement.
Cannabis being weighed on a scale with tongs
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Length of Access to the Program:

Through December 15, 2025

Total Courses in the Program:

10 Classes

Time to complete the Program:

17.5 Hours of Virtual Class Time

Program Curriculum

Customer Service

Develop essential customer service skills for engaging with consumers, building relationships, and delivering a memorable experience.

The Effects of Cannabis & Consumer Safety

Learn how cannabis affects the body and how to educate customers on safe consumption.

Cannabis History & Policies

Explore the history of cannabis, its legalization journey, and the current legal landscape.

US Cannabis Laws

Understand the federal, state, and local cannabis laws that govern retail operations and consumer transactions.

Foundations of Retail Work

Gain foundational knowledge in retail operations and how they connect to the cannabis industry.

Products, Methods of Ingestion & Dosing

Dive into the different types of cannabis products, methods of ingestion, and how to dose properly for various effects.

Cultivar Selection

Learn about cannabis genetics, how different cultivars impact consumer experiences, and how to guide customers in making the right choice.

Advocacy

Gain techniques for effective advocacy within the cannabis industry and understand how to influence policy and raise awareness.

Public Health & Hygiene

Learn how to maintain a clean, safe environment for both staff and customers, ensuring compliance with health guidelines.

Ready to Level Up?

Equip yourself with the necessary skills to provide exceptional service, maintain compliance, and enhance the customer experience. Get started today with Self-paced material and Live classes begin September 10th!

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When are live classes held?

This program includes online, self-paced course modules with corresponding live Zoom classes.

Live classes are on Wednesdays, September 10–October 22:
● Pacific: 9:30 am–12:00 pm
● Mountain: 10:30 am–1:00 pm
● Central: 11:30 am–2:00 pm
● Eastern: 12:30–3:00 pm

Live Class Schedule

Live class calendar will be posted here as soon as instructors are confirmed. Check back soon for details, or sign up for the waitlist and get all the details delivered to your inbox.

Date Class
On-Demand Fall 2025 Semester Orientation
9/10 Foundations of Retail Work
9/17 Customer Service & Public Health & Hygiene
9/24 Cultivar Selection
10/1 The Effects of Cannabis & Consumer Safety
10/8 Products, Methods of Ingestion & Dosing
10/15 US Cannabis Laws
10/22 The Hemp Industry
When are live classes held?

This program includes online, self-paced course modules with corresponding live Zoom classes.

Live classes are on Wednesdays, September 10–October 22:
● Pacific: 9:30 am–12:00 pm
● Mountain: 10:30 am–1:00 pm
● Central: 11:30 am–2:00 pm
● Eastern: 12:30–3:00 pm

Live Class Schedule

Live class calendar will be posted here as soon as instructors are confirmed. Check back soon for details, or sign up for the waitlist and get all the details delivered to your inbox.

Date Class
On-Demand Fall 2025 Semester Orientation
9/10 Foundations of Retail Work
9/17 Customer Service & Public Health & Hygiene
9/24 Cultivar Selection
10/1 The Effects of Cannabis & Consumer Safety
10/8 Products, Methods of Ingestion & Dosing
10/15 US Cannabis Laws
10/22 The Hemp Industry

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About Our
Self-Paced Courses

Oaksterdam’s self-paced courses can be taken anywhere at any time. Our curriculum was developed by the industry’s leading experts and is regularly updated to consider new industry trends, laws, regulations, and technology. Find out why so many of the cannabis industry’s leaders started here.

Certification Sets
You Apart

Shorter and more focused than a four-year degree program, Oaksterdam’s Certification Programs target occupational training that shows employers you’re prepared to do the job.  Trusted worldwide, we provide students multiple career paths and networking opportunities in the cannabis industry.

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America’s First Cannabis College,
We Paved the Way for Legalization

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Alumni – Regulators, Professionals
& Changemakers Worldwide

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Countries OU Students Hail From – And Returned to Fight the War on Drugs

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