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Retail Management Certification

Original price was: $1,299.00.Current price is: $999.00.

Equip yourself with the essential skills to lead and manage a successful retail operation in the cannabis industry. Oaksterdam University’s Retail Management Certification program provides the knowledge you need to manage retail cannabis sales, staff, operations, and customer experience. Whether you’re an aspiring retail manager or looking to enhance your current skills, this program will prepare you to excel in a fast-paced, highly regulated environment.

Who Should Enroll?

  • Retail Managers: Gain expertise in managing day-to-day operations, staff, and customer interactions while ensuring compliance and operational efficiency.
  • Store Supervisors: Learn the ins and outs of overseeing retail staff, managing schedules, and implementing best practices for excellent customer service.
  • Business Owners: Strengthen your ability to create a well-organized retail operation that attracts customers, builds loyalty, and maximizes profitability.
  • Customer Service Leads: Master the skills to deliver top-notch customer experiences while ensuring compliance with state and local laws.
  • Aspiring Retail Managers: If you’re looking to get into cannabis retail management, this certification provides the foundational knowledge and skills to succeed.

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Why Choose This Program?

Oaksterdam University offers real-world training created and continuously updated by industry experts. Our Retail Management Certification program covers everything you need to manage a licensed cannabis retail operation successfully—from compliance to customer service to financial management. This comprehensive program equips you with the tools to lead in an industry that is dynamic and fast-growing.

Key Benefits:

  • Master Retail Operations: Learn everything from retail operations and inventory management to customer service strategies and financial management.
  • Stay Compliant: Gain in-depth knowledge of cannabis regulations and compliance issues affecting the retail space.
  • Enhance Customer Experiences: Develop skills to provide exceptional service that builds customer loyalty and trust.
  • Boost Your Career: Whether you're a current retail supervisor or a future manager, this program prepares you to stand out and lead confidently in the cannabis industry.

Similar Programs:

Retail Management Certification
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Length of Access to the Program:

59 Days

Total Courses in the Program:

13 Courses

Time to complete the Program:

18.2 Hours

Curriculum

Business Management

Master operational processes, budgeting, staffing, and leadership within a cannabis retail setting.

Customer Service

Develop skills for creating positive customer interactions and fostering loyalty in the retail environment.

Cannabis History & Policies

Explore cannabis’ global origins, modern prohibition, and the ongoing legalization movement.

US Cannabis Laws

Navigate the complex landscape of federal, state, and local cannabis laws.

Economics of the Cannabis Industry

Understand economic concepts and their application within the cannabis industry to manage a sustainable business.

Retail Operations

Learn core retail work concepts, including inventory management, store operations, and staff coordination.

Products, Methods of Ingestion & Dosing

Study the various cannabis products, methods of ingestion, and dosing, and how these influence consumer experience.

The Cannabis Supply Chain

Learn how regulations shape the cannabis supply chain, from cultivation to retail.

Foundations of Retail Work

Gain foundational knowledge in retail operations and how they connect to the cannabis industry.

Public Health & Hygiene for Managers

Learn staff and facility hygiene strategies to maintain a healthy work environment and prevent the spread of illness.

The Effects of Cannabis & Consumer Safety

Gain an understanding of cannabis effects on the human body, promoting safe usage and guiding consumer education.

Cultivar Selection for Management

Learn how cannabis genetics influence consumer experience and how to communicate about cultivar effects.

The Hemp Industry

Understand the trends, science, and regulatory landscape for hemp and how to mitigate associated risks.

Branding & Marketing

Learn the laws and best practices for cannabis marketing, including restrictions on social media advertising.

Ready to Level Up?

The cannabis retail space is evolving rapidly, and successful managers are in high demand. Oaksterdam University’s Retail Management Certification provides you with a comprehensive skill set to lead a retail operation confidently. Whether you’re managing staff or overseeing store operations, this program will prepare you for success in the competitive cannabis industry.

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About Our
Self-Paced Courses

Oaksterdam’s self-paced courses can be taken anywhere at any time. Our curriculum was developed by the industry’s leading experts and is regularly updated to consider new industry trends, laws, regulations, and technology. Find out why so many of the cannabis industry’s leaders started here.

Certification Sets
You Apart

Shorter and more focused than a four-year degree program, Oaksterdam’s Certification Programs target occupational training that shows employers you’re prepared to do the job.  Trusted worldwide, we provide students multiple career paths and networking opportunities in the cannabis industry.

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