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Retail Management Certification

Original price was: $1,299.00.Current price is: $999.00.

Oaksterdam University’s Retail Management certification is designed for people preparing to manage dispensary operations. It blends our core budtending curriculum with critical courses for business managers. The Retail Management Certification is also available as Regional Responsible Vendor Training in some states. 

 

Courses in this program: 

  • US Cannabis Laws
  • Foundations of Retail Work
  • Public Health & Hygiene for Managers
  • The Effects of Cannabis & Consumer Safety
  • Cultivar Selection
  • Products, Methods of Ingestion & Dosing
  • Customer Service
  • Business Management
  • Economics of the Cannabis Industry
  • Branding & Marketing
  • The Hemp Industry

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Sale!
Male budtender with tablet in one hand inspecting inventory. In other hand, a glass jar of cannabis flower.

About the Program

The first open-to-the-public storefront dispensaries emerged in the San Francisco Bay Area in the late 1990s, and Oaksterdam faculty and subject matter experts worked to develop the first standards and practices that have now been adopted by cannabis retail storefronts worldwide.

Our certifications are continually updated as the industry matures and are focused on preparing workers for the critical role of providing customer service and product guidance to consumers. 

 

Similar Programs:

      • Budtending & Retail Work Certification
      • State-Specific Responsible Vendor Training

Retail Management Certification
Hand placing a dollar in a tip jar
Retail Management Certification - Image 4
Retail Management Certification - Image 5

Curriculum

Business Management

This course covers essential operational processes of special licensing and permit acquisition, the value of budgeting and financial management, standard operating procedures, hiring practices, ethical operations, and leadership.

Foundations of Retail Work

This course provides a high-level overview of the job of a retail worker, standard safety and compliance regulations, the basics of retail operation, and the unique facets of customer service required to work in a cannabis dispensary.

Public Health & Hygiene for Managers

This course, based on US Centers for Disease Control and Prevention guidelines, covers the basics of managing staff and facility hygiene policies with a goal of stopping the spread of sickness and illness.

The Effects of Cannabis & Consumer Safety

This course provides a basic understanding of the constituents of cannabis that cause its effects, how they interact with the human body, and how to use the body of research to guide best practices for discussing therapeutic uses, understanding risks and contraindications, and promoting safe cannabis use.

Cultivar Selection

This course breaks down the science of cannabis genetics, how to communicate about their effects, and describes all the other factors that can help customers choose cultivars that best meet their needs and preferences.

Products, Methods of Ingestion & Dosing

This course covers traditional and modern cannabis extraction products, the wide variety of end products that can be made from them, and how these different methods of ingestion and dosage influence the effects consumers experience.

Customer Service

This course outlines techniques a retail worker can use to gauge customers’ level of experience with cannabis and identify their needs.

US Cannabis Laws

This course examines the tension between federal, state, local, and Tribal cannabis laws to provide a better understanding of the industry today.

Economics of the Cannabis Industry

This course provides a basic understanding of general economic concepts and how they apply to the cannabis industry.

Marketing

This course identifies the laws and rules that govern cannabis marketing, including content restrictions on the most widely used social media platforms.

The Hemp Industry

This course examines the science, trends, and regulatory landscape for hemp and how business owners can decrease risk.

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About Our
Self-Paced Courses

Oaksterdam’s self-paced courses can be taken anywhere at any time. Our curriculum was developed by the industry’s leading experts and is regularly updated to consider new industry trends, laws, regulations, and technology. Find out why so many of the cannabis industry’s leaders started here.

Certification Sets
You Apart

Shorter and more focused than a four-year degree program, Oaksterdam’s Certification Programs target occupational training that shows employers you’re prepared to do the job.  Trusted worldwide, we provide students multiple career paths and networking opportunities in the cannabis industry.

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Not Interested in the Full Program? Try Our À la Carte Classes!

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